25 Years of Healing
& Excellence

Founded in 1999, MediCare Hospital has grown from a 50-bed community clinic into one of the region's most trusted multi-specialty hospitals β€” always guided by compassion, science, and a relentless commitment to the patients we serve.

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Our Mission

To provide exceptional, evidence-based healthcare that is accessible, compassionate, and centered on every individual patient's unique needs and dignity.

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Our Vision

To be the most trusted healthcare institution in the region β€” a place where innovation meets humanity, and where every life is treated as precious.

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Our Promise

We promise to listen before we act, to treat with both science and soul, and to stand by our patients through every step of their healthcare journey.

MediCare Hospital Hospital Team
1999 Est. Founded

From a Small Clinic to a World-Class Hospital

MediCare began in 1999 with a simple but powerful idea: that every person, regardless of background, deserves access to exceptional medical care. Dr. Eleanor Hayes founded our first clinic with 12 staff members and a 50-bed facility in the heart of the city.

Over the next decade, we grew steadily β€” driven not by profit, but by purpose. In 2008 we opened our first dedicated surgical wing. By 2012, we had earned our JCI accreditation. In 2018 we launched the region's first robotic surgery program, and today we stand as a 600-bed, fully-integrated hospital system with 3 campuses, 40+ departments, and 200+ specialists.

Through every phase of growth, our core belief has never changed: the patient always comes first.

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Hospital Beds
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of Excellence

Our Journey Through the Years

1999
Founded
Dr. Eleanor Hayes opens MediCare Clinic with 12 staff and 50 beds, offering primary and emergency care to the community.
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2003
First Surgical Wing
Expansion to 150 beds with a dedicated surgical wing and ICU. Welcomed our first cardiologist and orthopedic surgeon.
2008
Academic Affiliation
Became a teaching hospital affiliated with the State Medical University, training over 100 residents and interns annually.
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2012
JCI Accreditation
Achieved Joint Commission International accreditation β€” the first hospital in the region to earn this prestigious designation.
2015
Cancer Center Opens
Opened the dedicated MediCare Cancer & Research Center with chemotherapy suites, radiation oncology, and clinical trials.
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2018
Robotic Surgery Program
Launched the region's first Da Vinci robotic surgery program. Performed 500 robotic procedures in our debut year.
2021
COVID Excellence Award
Treated over 8,000 COVID-19 patients. Received national commendation for crisis management and zero staff fatalities.
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2024
Ranked #1 Hospital
Voted Best Multi-Specialty Hospital in the region for the second consecutive year. Expanded to 600 beds across 3 campuses.

The Principles That Guide Us

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Compassion
Every interaction is guided by empathy. We treat patients as family, listening deeply and responding with heart.
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Excellence
We hold ourselves to the highest clinical standards β€” evidence-based, outcome-focused, and continuously improving.
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Integrity
Transparency in every decision, honesty in every conversation, and accountability in every outcome.
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Inclusivity
Healthcare is a human right. We serve all patients equally, with dignity and without discrimination.
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Innovation
Embracing new technologies, research, and methods to continually advance the quality of care we deliver.
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Safety
A zero-harm culture guides every procedure, protocol, and patient interaction across our entire organization.
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Community
Rooted in our city, we invest in public health, education, and programs that uplift the communities we serve.
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Sustainability
Committed to green healthcare β€” reducing our environmental footprint while delivering the highest quality of care.

The People Who Lead With Purpose

Our executive and medical leadership team brings decades of experience, innovation, and passion to everything we do.

Dr. Eleanor Hayes
in
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Dr. Eleanor Hayes
Founder & Chairman
MD, FRCS | 40 Years Experience
Dr. Marcus Reeves
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Dr. Marcus Reeves
Chief Executive Officer
MD, MBA, FACHE | 28 Years Experience
Dr. Amira Patel
in
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Dr. Amira Patel
Chief Medical Officer
MD, PhD, FACP | 24 Years Experience
Sarah Kim
in
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Sarah Kim
Chief Nursing Officer
RN, MSN, FAAN | 22 Years Experience
Dr. Robert Okafor
in
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Dr. Robert Okafor
Chief of Surgery
MD, FACS | 30 Years Experience
Jennifer Liu
in
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Jennifer Liu
Chief Operations Officer
MBA, CPHQ | 20 Years Experience

Trusted, Certified & Accredited

JCI Accredited
Since 2012
Joint Commission International β€” Global gold standard
NABH Certified
Since 2014
National Accreditation Board for Hospitals
ISO 9001:2015
Recertified 2023
Quality Management Systems certification
WHO Collaborating Centre
Since 2016
Designated by World Health Organization
Academic Hospital
Since 2008
State Medical University Teaching Institution
AMA Member Hospital
Since 2003
American Medical Association affiliate
Patient Safety Award
2023 & 2024
National Patient Safety Foundation
Green Hospital Certified
Since 2020
Sustainable healthcare operations certified

Become Part of the MediCare Family

Whether you're a patient seeking care or a healthcare professional looking to make a difference β€” we welcome you.

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